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Organizations (across several industry sectors) world over – both public and private have recognized the importance of knowledge to their long term survival and success. Moreover, organizations have realized that their products and services are nothing but the manifestation of their collective knowledge and also that knowledge is the principal driver of all other competencies and capabilities. Knowledge Management (KM) deals with organizational processes and strategies to ‘consciously’ manage knowledge. Organizations have realized that KM is important both for their long-term survival and success, and building sustainable competitive advantage.
Building effective Knowledge Management Systems and Practices are vital to every organization’s success and long-term sustainability. KS Technology’s Knowledge Management Suite (KM Suite) and implementation strategy would enable organizations to have the right set of practices and build/implement strategies leveraging their knowledge assets and reap the benefits. KS Technology’s KM Suite and implementation strategy are based on the best practices drawn from research and practice. KS Technology’s KM Suite and implementation strategy enable organizations leverage their collective knowledge to create value for their customers and stakeholders. KS Technology’s KM Suite and implementation strategy help organizations consistently create new knowledge, disseminate it widely throughout the organization, and quickly embody it into new technologies and products. KS Technology’s KM suite and implementation strategy enable organizations to take a complete and holistic approach towards knowledge management by looking at it from a people, process and technology perspective.
KS Technology’s Knowledge Management Suite provides a single integrated web-portal based interface to enable organizations capture, store, maintain and deliver useful knowledge in a meaningful form to anyone who needs it any place and any time within the organization. KS Technology’s Knowledge Management Suite allows organizations to easily manage various knowledge assets and artifacts there by enabling their employees and stakeholders leverage firms collective knowledge. It provides support for implementing both formal and informal methods of Knowledge Management to leverage both tacit and explicit forms of knowledge. KS Technology’s Knowledge Management Suite provides four different views to enable this:-
- Knowledge Worker View :- This view enables employees and stakeholders (knowledge workers) to initiate and participate in various Knowledge Management processes. It also enables knowledge workers to leverage knowledge artifacts like Documents, Reports, E-Learning Web-based Training modules, Plans, Templates, Specifications, Blue-prints etc. related to Products, Processes, Services Employees/Teams, Customers, Vendors / Suppliers, Partners, Competitors, Government and Market etc. It allows knowledge workers to collaborate at the Individual, Team/Group, Department, Business Unit and Organizational level and also collaborate with Vendors/Suppliers and Partners.
- Knowledge Officer/Champion View :- This view enables designated Knowledge Officer/Manager/Champion to initiate and enable Knowledge Management processes in the organization through various means and methods to leverage the organizations collective knowledge. It also provides options through which the flow of knowledge between Knowledge workers, Teams/Groups, Departments, Business Units and throughout the Organizational and also collaboration with Vendors/Suppliers and Partners could be streamlined. It also provides tools to manage/initiate various knowledge management practices.
- Knowledge Manager View :- This view enables senior management to view various time-based reports on the extent of Knowledge Creation, Knowledge Utilization and Knowledge Sharing at various levels.
- Knowledge Administrator View :- This view enables user, security, backup and storage and allows web-based administration of the knowledge management system.
KS Technology’s Knowledge Management Implementation strategy provides an end-to-end implementation roadmap to organizations looking to quickly leverage knowledge management by integrating the KS Technology’s Knowledge Management Suite to reduce the implementation time. The Knowledge Management Suite has to be customized as per the organizations knowledge management roadmap. The strategy starts off with a consulting exercise to identify business critical knowledge artifacts, identify the knowledge gaps and define a roadmap to address those gaps. The roadmap defines a step-by-step approach to address and implement Knowledge Management Processes. Also interconnections/interactions between people and artifacts are established and enabled through a set of Knowledge Management Practices and Systems. The implementation strategy includes Discovery and mapping of existing knowledge assets and artifacts, Analysis of the existing scenario and defining the knowledge management roadmap, Design, Implementation and Maintenance of the Knowledge Management Systems and Practices.
For inquiries related to any of our Product offerings or to request a brochure / a free demo / a Request for Quote (RFQ) / a Request for Proposal (RFP) / a Request for Information (RFI) please email us at sales@kstech.co.za
